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Forum: SURVEYBE FREEDOM: Important Advice & updates from our support team

Key announcements and advisory notices are posted here to ensure users are fully appraised of the latest software information

  1. Surveybe 5.10.271/281 Is Now Live

    Version 5.10.281 is now live on the surveybe website and Android Play Store. These versions fix issues affecting a small number of users. Please...

    Started by Surveybe Support‎, 02-07-19 12:43 PM
    • Replies: 0
    • Views: 2,132
    02-07-19, 12:43 PM Go to last post
  2. Surveybe 5.10.241 Is Now Live.

    Installers for the latest version of Surveybe are now available on the Surveybe Website and the Android Play Store. You can find details of all...

    Started by Surveybe Support‎, 12-12-18 05:24 PM
    • Replies: 0
    • Views: 1,802
    12-12-18, 05:24 PM Go to last post
  3. Potential Issue With Item List Rosters on Android devices

    As part of our continuous process of deployment and testing of Surveybe, one of our research teams has discovered a potential issue with item list...

    Started by Surveybe Support‎, 14-03-18 04:58 PM
    • Replies: 1
    • Views: 2,908
    12-12-18, 05:17 PM Go to last post
  4. Exporting Multi-Response Answers to SPSS

    A user has reported an issue in the current live release (5.8.45) which may affect customers using SPSS to analyse their exported answer data. It...

    Started by Surveybe Support‎, 24-07-18 03:06 PM
    • Replies: 1
    • Views: 2,222
    12-12-18, 05:15 PM Go to last post
  5. Potential Issue With Java 8 Update 161

    A new release of Java, version 8 update 161 has just been made available. We have been informed by a user of an issue with the Designer Data...

    Started by Surveybe Support‎, 08-02-18 06:43 PM
    • Replies: 0
    • Views: 2,235
    08-02-18, 06:43 PM Go to last post
  6. Important Message For Surveybe For Android™ Implementer Users

    There is a new release of surveybe available on the surveybe website. This release will be of particular interest to clients using the Surveybe for...

    Started by Surveybe Support‎, 03-04-17 12:12 PM
    • Replies: 0
    • Views: 2,932
    03-04-17, 12:12 PM Go to last post
  7. Windows 10 Webcam Issues - Possible Impact on Capturing Image Answers.

    We have seen today media reports that some Windows 10 users are experiencing issues with webcams. We've tested using the built in camera on...

    Started by Surveybe Support‎, 23-08-16 01:20 PM
    • Replies: 0
    • Views: 5,607
    23-08-16, 01:20 PM Go to last post
  8. Design Alert: The SQL Data Select for the Table contains a datatype mismatch.

    A misleading design alert can sometimes appear when there is a problem with the SQL table population statement used to pre-populate a roster. This...

    Started by Surveybe Support‎, 23-06-15 05:40 PM
    • Replies: 0
    • Views: 17,508
    23-06-15, 05:40 PM Go to last post
  9. Disappearing Buttons In The Implementer

    We have had two reports of disappearing buttons occurring in the implementer. In one case this affected buttons used to access sub-screens on a...

    Started by Surveybe Support‎, 05-02-15 07:50 PM
    • Replies: 0
    • Views: 6,789
    05-02-15, 07:50 PM Go to last post
  10. Important: Image Functionality - Avoiding Problems Caused By Security Software

    We've found that the latest version of Kaspersky Internet Security can intercept the first attempt of the image capture functionality to access the...

    Started by Surveybe Support‎, 03-02-15 03:41 PM
    • Replies: 0
    • Views: 7,242
    03-02-15, 03:41 PM Go to last post
  11. Things You Need To Know about Multi-Response Questions

    The new Dynamic Multi-Response functionality introduced in version 4.2 of Surveybe Freedom makes it much quicker and easier to build these kinds of...

    Started by Surveybe Support‎, 12-01-15 06:50 PM
    • Replies: 0
    • Views: 20,824
    12-01-15, 06:50 PM Go to last post
  12. Java 8 - Development Preview Version

    Some clients may be aware that a new version of Java, version 8, is available. This version is a preview version, intended to allow application...

    Started by Surveybe Support‎, 05-08-14 04:11 PM
    • Replies: 2
    • Views: 108,000
    12-01-15, 02:48 PM Go to last post
  13. Java 8 Is Now Released - How This Affects You - IMPORTANT

    Oracle have announced on their Java website that auto-updates to Java 7 will start to move users from version 7 to version 8 this month (January...

    Started by Surveybe Support‎, 12-01-15 02:43 PM
    • Replies: 0
    • Views: 26,128
    12-01-15, 02:43 PM Go to last post
  14. Are you using Surveybe Freedom 4.2.106?

    An intermittent problem has been identified which affects some users of the initial release of Surveybe Freedom version 4.2. The problem means there...

    Started by Surveybe Support‎, 02-12-14 05:33 PM
    • Replies: 2
    • Views: 14,971
    12-12-14, 01:09 PM Go to last post
  15. Important Notes on Auto ID Questionnaire Identifiers

    Auto IDs can be a useful way of identifying an interview, but it’s important to understand how they work to avoid problems. A Surveybe user has...

    Started by Surveybe Support‎, 15-10-14 03:21 PM
    • Replies: 0
    • Views: 7,021
    15-10-14, 03:21 PM Go to last post
  16. V4.0: Multi-language is now released!

    We are delighted to announce the latest, exciting release of Surveybe Freedom software. To find out more please click the link contained within the...

    Started by surveybe‎, 04-04-14 12:50 PM
    • Replies: 0
    • Views: 7,801
    04-04-14, 12:50 PM Go to last post
  17. Having Problems With Drag & Drop In The Designer?

    An issue with this has come to light after we installed Java 7.45. It doesn't seem to affect anyone using earlier versions of Java. To avoid the...

    Started by Surveybe Support‎, 24-10-13 06:10 PM
    • Replies: 1
    • Views: 17,541
    04-02-14, 12:15 PM Go to last post
  18. A Reminder About Backups

    I thought I'd take this opportunity to post a reminder about the importance of developing and following a robust backup strategy. A surveybe user has...

    Started by Surveybe Support‎, 13-11-13 02:43 PM
    • Replies: 0
    • Views: 8,164
    13-11-13, 02:43 PM Go to last post
  19. Questionnaire Reports From The Surveybe Freedom Designer

    Some clients have experienced problems exporting questionnaire reports from the Freedom Designer. This problem only affected those clients who...

    Started by Surveybe Support‎, 26-06-13 02:59 PM
    • Replies: 0
    • Views: 7,282
    26-06-13, 02:59 PM Go to last post

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